Job Overview
We are seeking an energetic, motivated, and innovative Scrum Master to support program delivery and drive Agile excellence. The role involves working closely with program teams, stakeholders, and cross-functional units to manage, maintain, and optimize project execution and service delivery.
The Scrum Master will play a critical role in ensuring successful Agile implementation, improving team performance, and delivering high-quality solutions.

Key Responsibilities
1. Agile Ceremony Facilitation

Facilitate Agile ceremonies including:
- Daily Stand-ups
- Sprint Planning
- Backlog Refinement
- Sprint Reviews & Retrospectives
Participate in Scrum of Scrums and sprint demonstrations
Track and share Agile metrics; drive continuous improvement

2. Planning & Backlog Management

Ensure team understanding of:
- Sprint goals, scope, and product domain
- Definition of Ready (DoR) and Definition of Done (DoD)
Collaborate with Product Owner to:
- Maintain a healthy backlog
- Prepare stories for upcoming sprints
- Define acceptance criteria
Support release planning and roadmap alignment

3. Team Support & Coordination

Foster collaboration, transparency, and effective communication
Remove blockers and impediments impacting team progress
Act as a shield to protect the team from external disruptions
Facilitate cross-team coordination and dependency tracking
Promote a proactive, experimental, and continuous improvement mindset
Build high-performing teams and manage interpersonal dynamics

4. Stakeholder Communication

Communicate progress, risks, and impediments to stakeholders
Ensure alignment between internal teams and external dependencies
Coordinate with technical teams for:
- Environment setup
- Code deployments
- Production releases

5. Coaching & Agile Leadership

Coach teams on Agile and Scrum principles
Drive Agile maturity across teams
Encourage innovation, collaboration, and knowledge sharing
Support practices like:
- Cross-functional training
- Pair programming
Identify strengths and areas of improvement within the team

Required Qualifications

Bachelor’s degree with 5+ years of relevant experience
(or Master’s degree with 3+ years of experience)
5+ years of experience as a Scrum Master
Proven experience driving Agile transformation and adoption
Certification:
- Certified Scrum Master (CSM) or
- PMI-ACP (or equivalent)
Hands-on experience with tools like:
- JIRA
- Confluence
Strong communication, facilitation, and interpersonal skills
Excellent time management and problem-solving ability
High attention to detail and delivery focus

Preferred Qualifications

Background in software development or IT projects
Experience working with cross-functional teams
Familiarity with:
- SAFe (Scaled Agile Framework)
- CMMI Level 4 concepts
Exposure to SDLC roles (developer, tester, analyst, etc.)
Knowledge of:
- Test Automation
- CI/CD
- Test-Driven Development (TDD)